How to Download BimStore and View FireSilx Products in Augmented Reality
This guide will walk you through downloading the BimStore app and using its AR feature to
visualise FireSilx products in your real environment.
Prerequisites
Before you begin, ensure your device supports AR functionality:
- iOS devices: iPhone 6s or newer, iPad (5th generation) or newer
- Android devices: Must support ARCore (most devices from 2018 onwards)
Step 1: Download the BimStore App
For iPhone/iPad Users:
1. 2. 3. 4. 5. Open the App Store on your device
Tap the search bar and type "BimStore"
Locate the official BimStore app in the results
Tap Get or Install to download
Wait for the installation to complete
For Android Users:
1. Open Google Play Store on your device
2. Tap the search bar and type "BimStore"
3. Select the official BimStore app from the results
4. Tap Install to download
5. Wait for the installation to complete
Step 2: Set Up Your Account
1. 2. Launch the app by tapping the BimStore icon on your home screen
Sign in using your existing BimStore account credentials
- New user? Tap Sign Up to create a free account
- Follow the registration prompts to complete your profile
Step 3: Find and Select a FireSilx Product
1. 2. 3. 4. 5. Search for products: Use the search bar at the top of the app
Type "FireSilx" and tap the search button
Browse the results to find the FireSilx product you want to visualise
Tap on your chosen product to open its detailed product page
Review the product information including specifications and features
Step 4: Launch Augmented Reality Mode
1. 2. 3. 4. Locate the AR button: Look for "Place in Augmented Reality" or "View in AR" on the product page
Tap the AR button to activate the camera view
Grant camera permissions if prompted by your device
Wait for the AR interface to load - this may take a few seconds
Step 5: Place and Interact with Your 3D Model
Initial Placement:
1. 2. 3. 4. Point your device at a flat, well-lit surface (floor, table, or desk work best)
Move your camera slowly in a scanning motion to help the app detect the surface
Watch for visual indicators that show when a surface is detected
Tap to place the 3D model when the surface is properly recognised
Interacting with the Model:
- Reposition: Touch and drag the model to move it around the surface
- Rotate: Use two fingers to rotate the model to your desired angle
- Scale: Pinch to zoom in/out and resize the model
- Walk around: Move your device to view the model from different angles
- Take screenshots: Use your device's screenshot function to capture the AR view
Tips for the Best AR Experience
Optimal Environment:
- Lighting: Use bright, even lighting - avoid direct sunlight or very dim conditions
- Surface: Choose flat, non-reflective surfaces with visible texture or patterns
- Space: Ensure you have enough room to move around and view the model from multiple angles
Device Handling:
- Keep steady: Hold your device firmly and move slowly during initial surface detection
- Clean lens: Wipe your camera lens clean before starting
- Battery: Ensure your device has sufficient battery life as AR can be power-intensive
Troubleshooting Common Issues
Surface Detection Problems
- Improve lighting: Move to a brighter area or turn on additional lights
- Clean camera lens: Remove any smudges or debris from your camera
- Change surfaces: Try a different surface with more texture or visual details
- Avoid reflective surfaces: Glass, mirrors, and polished surfaces can interfere with detection
AR Model Issues
- Model won't appear: Ensure proper surface detection before attempting to place
- Model appears distorted: Try re-scanning the surface and placing the model again
- Model disappears: This can happen if lighting changes dramatically or if you move too far from the
original placement area
Getting More Help
If you continue to experience issues:
- Check the BimStore website for additional support resources
- Contact BimStore customer support through the app
- Ensure your device meets the minimum AR requirements
- Consider trying the feature on a different compatible device
